Amazon AWS Azure Editorials

Bots, Agents and Databases

Have you started working with (or supporting) automation systems that include bots?  Specifically, chat bots?  I have to admit I have mixed feelings about this whole thing.  I’m that person that calls the cable company and starts with “I’m technical.  I’ve done the test stuff.  I know what the issue is, please send help.”  All of this to avoid the […]