Oracle iSupport is a comprehensive web-based customer service product that allows users to receive self-service and assisted service over the internet.

Dell is to begin offering pre-tuned and tested Oracle software for Dell servers as part of Oracle’s certified configurations programme.

By Jan Stafford – At Oracle OpenWorld 2001 in San Francisco, Oracle Corp. offered a sneak preview of a new “top-secret” XML database support initiative. Code-named Project XDB, the initiative is creating technologies that will enable native storage, indexing, querying, and manipulation of XML conten

The Discoverer End User Layer (EUL) is a server based, low maintenance, powerful metadata repository and query management engine for data warehouses and on-line transaction processing (OLTP) systems. The EUL engine also automatically performs query redirection to summaries. The EUL is centrally st

By Ed Parry – At OpenWorld, Oracle announced its 9i JDeveloper is ready to go to work. An add-in kit for integrating third party and open-source tools is also on the market.

By Wylie Wong – “Our business has at least stabilized. It’s not getting worse. It’s getting a little better,” Ellison told reporters Tuesday at his company’s Oracle OpenWorld customer conference in San Francisco. “Business is not spectacular, but it’s stable. I personally believe we will start seein

By Ed Parry – You just can’t go anywhere at Oracle OpenWorld without hearing two words: “Unbreakable” and “clusters.” The company claims clusters will help it muster the moxie to keep its unbreakable promise and keep the competition in the rear view mirror. Ken Jacobs, VP of Product Strategy Server

By Wylie Wong – Oracle released a version of its database management software designed for Intel’s Itanium processor–a move crucial to the chip’s success, according to hardware executives and analysts.

By Hervé Deschamps – Tech Apps 11i, Oracle 9i new cool stuff (developer focus).

By Byron Acohido – Small businesses are being asked to play arbiter as to whether the Internet alone (Oracle) or the Internet combined with a PC (Microsoft) will anchor the way businesses function.