Author: Laura Lee Rose

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How to Change Your Resume to Get More Interviews

This question came from a job seeker. I am having a hard time earning job interviews and I think I know why. My resume may give the impression of job-hopping. I hope you can help me! I am having a hard time earning job interviews for job positions in the legal industry. I have a college degree in paralegal studies…....

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How Do You Work with Someone Who Expects Flawless Work?

This question came from a busy professional. My boss told me that she expects my work to be flawless when she checks it and I responded “okay” with a smile. She told me to stop smiling. How should I have reacted? This is a sticky situation. Don’t Judge If this is uncharacteristic of her, then she may be having a…...

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How Do You Work with Someone Who Refuses to Respond to Emails?

This question came from a job seeker. How do you work with someone who refuses to respond to emails because it creates a paper trail? The first rule of good business is to keep a paper trail of all official business interactions. It will save you much frustration and miscommunication. If someone is afraid of a “paper trail” – it…...

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How Do I Thank My Boss for a Pay Raise?

This question came from a busy professional. How do I thank my boss for a pay raise? I received a good raise because of my excellent performance over the years, but I wasn’t gushing over it. I had been with the company for about 8 years, and was the manager of two teams: the test and documentation groups. I received…...

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What Are the Signs Indicating That an Employee Is About to Quit?

This question came from a busy business owner. What are the signs indicating that an employee is about to quit? Keeping a good employee It’s hard to tell if an employee is thinking of quitting, but to avoid losing good employees and performers, do the following: Setup one-on-one twice monthly meetings to discuss career opportunities and advancement options Identify each…...

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Should I Stop Contacting a Customer Who Isn’t Responding to My Emails or Phone Calls?

This question came from a busy business owner. Should I stop contacting a customer who isn’t responding to my emails or phone calls? Two months ago, we sent our response to a bid. I’ve been trying to get feedback and follow up with the customer, but they have gone silent. I’ve tried reaching them by email and phone. How long…...

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I Have an Employee That Spends All Day on His Phone

This question came from a busy business owner. I have an employee that spends all day on his phone, but he always gets his work done well. Other members of the team are annoyed by him. Do I fire him? I am sure that “spends all day on his phone” is an exaggeration, but I get your point. I have…...

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How Do You Handle a Disappointing Raise?

This question came from a busy business owner. How do you handle a disappointing raise at your job even though it was a productive year, all while your boss’s excuse was there were too many good employees? The best way to handle disappointment is to be prepared with the following knowledge: Knowledge of your skills, talent and expertise value in…...

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How Do You Confront a Boss Who Keeps Asking You for More Than Your Responsibilities?

This question came from a busy business owner. How do you confront a boss who keeps asking you for more than your responsibilities? There are several things you can do to take charge over your own career and professional development path. First you need to fully understand your job grade, role and responsibilities for that particular role and the role…...

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How Do You Deal with a Toxic Coworker?

This question came from a busy business owner. How do you deal with a toxic coworker? If someone at the office is making you feel consistently stressed or unmotivated, you might be dealing with a toxic coworker. Most importantly don’t take it personally and keep your interactions always profession. Don’t let this toxic behavior damage your professional, emotional and physical…...

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